Our immediate reimbursement solution allows you to create immediate refunds or credit your customers' bank accounts instantly without having to enter their IBAN and regardless of the original payment method.
You can now offer a 5-minute refund process to your customers, even if they initially did not pay with Fintecture:
Create a reimbursement request from the 'Payout' tab of your Fintecture account.
Your client receives an email inviting them to proceed to receive the funds.
They select their bank from the banks menu and are redirected to their secured banking app for login.
They accept sharing their IBAN with us.
They receive an immediate payment confirmation.