Please follow the steps below in order to create a reimbursement or payout request:
Click on the 'Payout' tab in your Fintecture account.
Fill out the payout form with your client's information and the payout details.
Click on 'Send by email' or 'Generate a link or a QR code'.
Once the request has been created, it will appear in the 'Payments' tab of your account with a 'IBAN required' status.
In order to proceed and receive the funds, your customer simply needs to scan the QR code you generated or to access the link they received via email.