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How do I cancel a payment request?
How do I cancel a payment request?
Farouk Belhadri avatar
Written by Farouk Belhadri
Updated over a week ago

After creating your payment request, a line will appear on your payment summary, in the Payments tab. The status of the payment is Waiting:

By clicking on the payment line, you can find the payment details and retrieve the link or QR code. If the payer has not finalised the payment, you can cancel the payment using the button at the top right of your screen:

The status of the payment request will then change to Cancelled:

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