All Collections
Merchant
What is the purpose of the Fintecture space?
How to create an account?
What are the features available on the Fintecture area?
Can I share access to my Fintecture account with a member of my team?
Where can I manage my notification preferences?
How can I change my email address?
How do I change my password?
Is there differentiated access according to the user's role?
Can I change the console administrator
I want to use Fintecture on several websites, do I have to create an account for each website?
What's the purpose of the “Create a payment” tab?
How to start collecting payments with Fintecture ?
What are Fintecture IPs ?
I have applied to start using Fintecture. When will I be able to use it?
How to personalise Fintecture emails?
How to integrate Fintecture on my Prestashop website?
How do I integrate Fintecture on my Magento site?
How do I integrate Fintecture on my Shopify site?
How do I integrate Fintecture on my WordPress site?
My website is not on a CMS supported by Fintecture, what can I do?
How do I integrate Fintecture on my Oasis website?
How can I make my clients aware of the adoption of Fintecture?
Why customise the shop?
How to customise the Fintecture payment interface?
How to test the module before going into production?
How to pay with Fintecture?
What is the payment path for a customer who wishes to pay for their order through Fintecture
Are there any charges to my customers?
What are the payment statuses?
What is the maximum amount my customers can pay with Fintecture?
Where are my payments?
Can a customer cancel a transfer?
Do payers need to create a Fintecture account?
How quickly do my customers' payments appear in my account?
How can I change the bank account to which I receive my payments?
What is the status “Pending”?
What is an unsuccessful payment?
How to generate a payment request?
Can I collect payment off or without a site?
Can I collect physical payments with Fintecture?
Can I use the Request to pay feature without installing Fintecture on my site?
How do I cancel a payment request?
How to make a payment request with the Fintecture application?
Are there any additional charges on payment requests?
What reference should be entered in the form?
I want to generate my first request to pay but a message tells me that I have to fill in an application or shop, why?
How important is the "Application or shop" field?
What is the customisable Email Template?
What is a scheduled payment?
Does the option to create scheduled payments come at an extra cost?
How can I send a scheduled payment request?
What happens if I do not tick the 'Payment on due date' box?
How can I track a scheduled payment?
Is there a guarantee on scheduled payments?
Can all my clients set up a scheduled payment?
What happens if my client's bank does not support scheduled payments?
Can my client choose to pay now if I set up a scheduled payment?
Can a client choose another date when I set up a scheduled payment?
What is Fintecture's immediate reimbursement solution and how does it work?
How do I reimburse my client or credit their bank account?
What does the customer journey look like?
Where can I find the list of all transactions and reimbursements?
What does the 'Awaiting validation' status mean?
What does the 'IBAN required' status mean?
What does the 'Created' status mean?
What does the 'Unsuccessful' status mean?
What is the purpose of the Fintecture application?
Where can I download the Fintecture mobile application?
Can I use the Fintecture application if my account has not yet been activated?
How to request a payment with the Fintecture application?
Who can access the Fintecture mobile application?
How to find/display the QR code or link of a payment request?