You can manage all your activity related to the solution on your Fintecture space:
On the Payments tab you will find the details of all your transactions. You can use the filters and generate .csv exports. By clicking on a transaction, you will find the details of the payment, and you will be able to refund it.
To generate a payment request, click on the Create a payment tab. You have 2 options: the payment request by email, or the payment request by link / QR code.
It is from the My shops tab that you can create your applications (stores) in order to collect payments. There are 2 types of shops: e-commerce plugin to collect payments from your website and the store dedicated to the creation of a request to pay (off website).
Bank Accounts Tab:
You can view your active bank accounts and add new beneficiaries in the Bank Accounts tab.
Developers Tab:
The Developers tab is dedicated to the creation of applications for custom integrations.
Activate Account Tab:
The Activate Account section contains forms to fill out for activating your Fintecture account. When the activation request is sent, the status displayed is Under Review. Once your request is accepted, you will see the status Account Activated.
Profile Tab:
You can view your profile, change your password, and manage your notifications.
Settings Tab:
You can view information related to your company, manage your team and add users, as well as manage your contacts (add a billing and refunds email address).
Finally, you can write to us via the chatbot at the bottom right of your screen.