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Consumer
Which IDs should i use to receive funds ?
What is the time frame for receiving my transfer?
My bank is not included in the provided list.
Is the link I received for my refund/receiving my payment secure?
What credentials should I use to receive my transfer?
I do not wish to share my banking credentials.
I am unable to download my bank account details (RIB) using the “Share your IBAN” button
The amount indicated on my refund form does not match the amount I paid.
What should I do with the product that I just got refunded for?
After several attempts, I am unable to finalize my refund/payment request.
I still have not received the transfer in my account.